For the most up-to-date information or for support in installing the NADCA digital badge, please visit http://yoshki.freshdesk.com Or email support – firstname.lastname@example.org
Frequently Asked Questions
Q – The link is not working/the badge does not display on my website
The digital badge will only work on websites which are already registered with NADCA.
Also please make sure that you’re not adding the HTML to development or testing sites; the NADCA Digital Badge will only work on the specific website address provided to NADCA.
If you receive a failed verification, contact NADCA directly by email at email@example.com to get your website address added.
If you are still having issues please email: firstname.lastname@example.org
Q – How can I display the badge on more than one website I operate?
If you operate more than one website, you must provide NADCA with details of all the domain names via email.
Contact NADCA directly by email at email@example.com to get your website address added.
Q – How can I use the badge on other channels – for example, emails?
The badge can only be used on your website, where the verification technology will make sure it will only work for authorized members. You are not allowed to reproduce it elsewhere.
Q – My website is responsive; will NADCA Digital Smart logos work ok?
Yes, the NADCA Digital Badge is fully responsive and optimized for mobile websites.
Q – How are you tracking usage and what data are you recording?
Yoshki uses Google Analytics to power its reporting functionality.
Through this reporting functionality, Yoshki and NADCA have access to the following data:
- which websites have implemented NADCA Digital Badge code. This is to help prevent inappropriate use of the NADCA Digital Badge and to see which websites have adopted the service
- how many times the NADCA Digital Badge has been clicked – this is to help manage system performance and to gain insight into usage.
Yoshki does not access, record or store any additional data such as IP addresses, page navigation behaviour, etc.
Of the information we do access – set out above – it is only ever shared between NADCA and Yoshki, to facilitate the Digital Badge service.
For the most up-to-date information or for support in installing the NADCA digital badge, please visit https://yoshki.freshdesk.com Or email support – firstname.lastname@example.org